Posada Margherita, a boutique hotel and restaurant in the heart of Tulum, Mexico, has eight charming, Italian villa-style rooms. While the hotel has enjoyed great succes during their almost twenty years in business, they have recently found themselves in a changing...
Fifteen years in the business will get you a lot of friends – many I rarely get to hang out with so much these days. So when Mike Medsker and I discovered we’d be in the same city at the same time, we decided to get together and talk a little shop. I first...
What do you do if your Revenue Management effort is in high gear, but you’re not hitting your revenue goals and your website stats are off? You get a fresh set of eyes on the digital effort. Such was the case for Hotel Andra in downtown Seattle. Fed up with not...
It’s not often that I find myself supporting a group sales team beyond the normal marketing support – collateral development, digital support, etc – but that’s exactly how my last project shook out. MakeReady is new on the hotel management scene. With a tidy...
New Year’s Eve is still three months away, but to make the most of the revenue opportunity it can bring, property teams need to jump into action now. Here’s where to start. Set goals at different levels. Maybe your team’s goal is to increase market share in Total...
